The Imagine Service centre at The Forum Mall is the first exclusive service centre for Apple products of its kind in South India, and possibly the most modern and well-equipped in the country. Its’ contemporary all-glass design creates an open, large and transparent feel. Situated on level one of the Forum Mall, the service centre provides customers with a plush waiting area, an LCD television to watch programs while they wait, magazines to keep them occupied, two discussion rooms, and a large range of accessories to choose from. The service centre is designed to handle annual repair volumes of around 3500 machines, 5000 ipod/iPhone and 10000 accessory repairs. Some of the new features of this service centre include an electronic token system that helps prioritize customers, zoning of spaces based on work-flow of usage, wall-mounted displays at repair workstations amongst others.
About Forum Mall
A popular youth hangout, the Forum Mall established in 2004, has been the trend setter for shopping malls in Bangalore. Spread over 6,50,000 sqft of futuristically designed shopping space, the mall houses many global brands. A popular tourist attraction, The Forum is located in a part of Bangalore with the heaviest concentration of large multinational corporations bringing in premium clientele.