Support

Here to help

You’re never too far from one of our stores and it’s a great place to start when you need some guidance.

Service Centre

As Apple Authorised Service Providers, you can be assured that you are in safe hands

Our certified engineers are just the people to get you back up and running or to give your Mac a boost in performance. Get great advice and support from the people that understand just how important your Mac is to you.

Find your nearest Service Centre

Service Check In Point

In each store we have a dedicated service area to help get you back up and running. One of our friendly and experienced staff are here to help. If your Mac is not behaving as expected we will perform an initial diagnosis with many software related issues potentially being resolved in store. Hardware problems and items that we are unable to fix will then be sent to our Service Centre for further testing and repair. You do not need to book an appointment to see one of the team. Just pop in when convenient.

We have lots to offer

Power Up

Need some more space to grow? A new hard drive or extra memory can help improve the performance of your Mac. Ask for a quote to see how cost effective this could be. 

Free Warranty Repairs

If your device is in warranty or supported by AppleCare, then let us pick up the tab for hardware related issues. No matter where you originally purchased your device, we’ve got you covered. 

Out of Warranty

For just Rs.750 let our engineers diagnose the problem. This will give you a detailed quote for the repair including any parts that may be required.

Stay In Touch

We know how important it is to be kept informed so we drop you a text or email with progress at every key stage. If you need some more information our service centre team are happy to help answer your questions.

Quick Turnaround

Getting you back up and running is important so we send repairs to our Service Centre daily. Most repairs have a quick turn around time. If you have a time critical repair please let the team know when you book in your device and we will endeavour to do our best to help.


To find out the status, or ask any questions about your repair, please call us on 1800 3000 0330

Every new Apple device comes with 90 days of complimentary telephone support

With AppleCare you can extend this up to 3 years from the original date of purchase. Not only will you get unlimited telephone support from the people who made your device, but also in the event you need hardware support AppleCare will pick up the tab for any parts and labour costs.2

Even better when you purchase a new Mac with other Apple accessories; such as the 27” Thunderbolt display, Time Capsule or AirPort express, AppleCare will also cover these items giving you 3 years of total peace of mind. applecare-small-corner

You can purchase AppleCare at anytime whilst your Apple device is still covered by the original 1 year warranty. If you are not sure how old your Apple device is, simply give us the serial number and we can check.